Privacy Policy
Last updated: 29 July 2026
Who we are
Loha is operated by LOHA FIT PTY LTD (ABN 64 690 802 905, ACN 690 802 905), an Australian private company registered in Victoria. We are the data controller for the information described below, and you can reach us at the address in the contact section.
1. What we collect
Account details (email, name, sign-in identity from Apple or Google), your fitness profile (goals, experience, equipment, schedule, biological sex where you choose to provide it), workout logs, body weight entries, and messages you send to the AI coach.
If you choose to connect health data (e.g. Apple Health), we read only the categories you approve, such as steps, calories, active minutes, and sleep, to tailor coaching. You can disconnect at any time in Settings.
2. How we use it
To run the Service: generating your training program, adapting coaching to your progress, and showing your stats. Your profile and logs are sent to AI model providers to generate programs and coach replies; they are used for that purpose, not for advertising.
3. Where it lives
Data is stored with our cloud providers (database hosting in Australia, application hosting in Singapore). We use trusted processors for authentication, push notifications, analytics, and email. We do not sell your personal data.
4. The beta email list
If you join the beta list on loha.fit we store your email to send you access details and occasional product updates. Every email includes an unsubscribe link.
5. Your rights
You can export or delete your account and its data at any time by contacting support@loha.fit. Deletion removes your profile, logs, and coach history from our systems within 30 days, except where law requires retention.
6. Changes
We will announce material changes to this policy in the app before they take effect.
7. Contact
LOHA FIT PTY LTD, ABN 64 690 802 905. Victoria, Australia. Write to support@loha.fit with any question about this policy or the data we hold about you.