Delete your Loha account

In the Loha app, open Settings, then account settings and Delete account. If you cannot access the app, email support@loha.fit with the subject “Delete my Loha account”, using the email address linked to your account. You do not need to reinstall Loha.

We may ask you to verify ownership before deleting the account. Do not send a password or payment card details. If you use Apple’s Hide My Email, mention this so we can help verify the linked account.

As described in our Privacy Policy, deletion removes your profile, workout logs and coach history from our systems within 30 days. Records required by law, such as applicable financial records, may be retained for the required period. Your original Apple Health or Health Connect records remain under your control on your device.

Contact support if you have questions about other data linked to your account or a legal retention requirement.

Deleting your Loha account does not automatically cancel an Apple or Google Play subscription. Cancel in your store account to stop future charges. For a website subscription, manage it through Loha’s billing page or ask support for help before deleting your account.